A report into the loss of 25 million records on CDs by the HMRC, by Kieran Poynter, has been published. While the report does not blame individual people who are at fault, it does highlight “serious institutional deficiencies” and states that there losses were “entirely avoidable”
Kieran Poynter’s Report blames the loss of the two discs on poor communication between management and junior staff, and low morale at the HMRC’s offices in Washington, Tyne and Wear. Apparently senior officials were not even aware that data was being removed until after the incident.
he Independent Police Complaints Comission, IPCC. also conducted an investigation into the disk loss. Their findings were similar to those of the Poynter and found failings in HMRC. However the staff at the HMRC were granted immunity prior to the investigation starting.
The IPCC Report states that:
When the IPCC investigation began it was clear that a number of written and signed immunities had been agreed by the Acting Chairman of HMRC, Dave Hartnett CB, and the Director of Public Prosecutions.