Citi Bank: Data Theft

In 2005 Indian Call Center staff were involved in a fraud, through the misuse and theft of personal data.

The call center staff  at MphasiS in Bangalore, India, used the details of customers from CitiBank to access their accounts and steal money. The fraud was used to steal over $400,00 (U.S), though $20,000 was used to recover the information later on.

In 2008 HSBC customers suffered a similar loss from data misuse from staff in another Indian call center


Technews World


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: