Citi Bank: Data Theft

In 2005 Indian Call Center staff were involved in a fraud, through the misuse and theft of personal data.

The call center staff  at MphasiS in Bangalore, India, used the details of customers from CitiBank to access their accounts and steal money. The fraud was used to steal over $400,00 (U.S), though $20,000 was used to recover the information later on.

In 2008 HSBC customers suffered a similar loss from data misuse from staff in another Indian call center

Article:

Technews World

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