Medicare recently lost backup tapes containing thousands of details of medical records of employees in Hampshire who were covered by Medicare health insurance.
The tapes were stolen from a security van while it was transporting the tapes between office. The information contains details such as, name, address, date of birth, details of dependents, details of any health care claims and scanned copies of correspondence.
Medicare stated that it would be difficult to restore the data, and therefore the risk was low. This is patently untrue, if the data is from a standard file server, such as NTBackup, any sophisticated IT user could recover the data. If the storage format is more complex, or the thieves are not sophisticated IT users (which seems unlikely as they targetted a van containing backup tapes), then they could employ one of the tape recovery companies extracting data for around £200 per tape
How could this have been stopped?